Embrace Email and Make it Better

Instead of trying to replace email, what if we simply made it better by adding to it the collaborative and information management elements that it lacks? If we did that, people could continue to work in email as is their current habit and still take advantage of the benefits that come from today’s new collaboration technologies. And by introducing users to collaboration within the context of a familiar and trusted environment (i.e. email), these new collaborative features will be easier to understand and apply to the work that people are already doing within that environment.

Imagine the Solution

Imagine sending an email to 5 team members, and having all their replies organized automatically into logical conversation threads on a single page. Imagine if that “conversation page” was filed in a folder containing all other email conversations relating to that same project, team, issue or business process, and that this same folder was available to everyone who is associated with that project, team, issue or business process. Imagine if all of this was available from within the comfort and familiarity of your Microsoft Outlook desktop or via a browser, and could be connected at the back end to your document or records management system for archiving.

You have just described Orchestra CM: The world’s first and only Conversation Management Server.